By accessing our website, booking a strategy call, or entering into a service agreement with us, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or services.
LeadFlow AI provides AI-powered patient acquisition and automation systems for dental, orthodontic, medical aesthetics, and similar service-based businesses. Our services may include:
The exact scope of services for each engagement is detailed in a separate written agreement, proposal, or statement of work.
You must be at least 18 years old and have the legal authority to enter into a binding agreement on behalf of yourself or your business in order to use our services.
To get the most out of our services, we ask that you:
Pricing, payment schedules, and billing terms are outlined in your service agreement or invoice. Unless otherwise agreed in writing:
Because our services involve custom setup work and dedicated time, payments for completed work are generally non-refundable. Specific refund and cancellation terms are outlined in your service agreement. If you have a concern about a service we have delivered, please contact us so we can work toward a fair resolution.
All content on our website, including logos, text, graphics, design, and proprietary frameworks, is owned by LeadFlow AI or our licensors and is protected by intellectual property laws. You may not copy, reproduce, or distribute our materials without prior written permission.
You retain ownership of any materials, data, or content you provide to us. You grant us a limited license to use these materials solely for the purpose of delivering the services you have engaged us for.
Once full payment has been received, you receive a non-exclusive license to use the systems, workflows, and assets we build specifically for your business. Underlying methodologies, templates, and proprietary tools remain the property of LeadFlow AI.
Both parties agree to keep each other's confidential information private. We will not share your business information with third parties except as needed to deliver services or as required by law. Any patient or customer data we encounter during the course of our work will be handled with appropriate care and only used to support the services you have requested.
While we are confident in our methods and work hard to deliver strong results, we cannot guarantee specific business outcomes. Results vary based on many factors including your market, offer, team, and execution. Any examples or case studies on our website reflect the experiences of specific clients and are not guarantees for your business. Where a results-based guarantee is offered, it will be clearly described in your service agreement.
Our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that our services will be uninterrupted, error-free, or that they will meet every specific requirement you may have.
To the maximum extent permitted by law, LeadFlow AI and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities arising out of or related to your use of our website or services. Our total aggregate liability for any claim arising from our services will not exceed the total fees you have paid to us in the three months preceding the event giving rise to the claim.
You agree to indemnify and hold LeadFlow AI harmless from any claims, losses, damages, or expenses, including reasonable legal fees, arising from your use of our services, your breach of these Terms, or your violation of any law or third-party right.
Our services may involve third-party tools and platforms such as CRMs, email providers, scheduling tools, and AI services. Your use of those tools is also governed by the terms and policies of the providers. We are not responsible for any issues, downtime, or changes caused by third-party services outside of our control.
Either party may terminate the engagement under the terms outlined in the service agreement. We reserve the right to suspend or terminate your access to our website or services if you violate these Terms, fail to pay outstanding amounts, or engage in conduct that is harmful to our business, our team, or other clients.
These Terms are governed by the laws of the jurisdiction in which LeadFlow AI is established, without regard to conflict of laws principles. Any disputes will be resolved in the courts of that jurisdiction unless otherwise agreed in writing.
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website or services after changes are posted means you accept the updated Terms.
If you have any questions about these Terms of Service or your engagement with us, please reach out:
Email: hello@leadflowai.solutions
Website: leadflowai.solutions